*UI Transition*

As many are well aware, several browsers will be ending support for Flash player moving forward in 2021. In light of this, we have been diligently working to convert our current Flash based app over to a fully browser compatibile HTML5 based app. We have deployed the new HTML5 UI (user interface) and it is available for login.

There are now two login portals available– the current legacy Flash UI (maui.nuimedia.com) and the new HTML5 UI (oahu.nuimedia.com).

During this transition, we recommend preserving Flash on a browser that is not often utilized, turning off automatic updates and making sure not to update that browser to ensure that the Flash app is still accessible in the event this version is still necessary.

Another option could be to run a Virtual Machine on your workstation, enabling you to run older versions of browsers in a virtual environment, preserving Flash compatibility.

We truly appreciate your patience and cooperation during this transitional time, and we look forward to releasing the 2nd generation of our HTML5 UI sometime in Q1 of 2021.

– NUI Media, Client Services

Attention!

*Update and Fix for Chrome session timeout*

We have discovered a fix (<< see link) within the Chrome flag settings surrounding the SameSite attribute that can be modified to restore previous access via Chrome. This will eliminate the session timeout and keep you logged in accordingly.

• Go to chrome://flags/ within URL address bar in Chrome
• Search for SameSite
• Find “SameSite by default cookies” and disable
• Relaunch browser

Following these steps should eliminate the session timeout and keep you logged in accordingly. We are still actively in the process of resolving configurations on our backend to meet Chrome’s new specifications, and will be sure to provide updates as soon as this is complete. Thank you for your patience and cooperation.

An an alternative, you can also use Firefox, Safari or another web browser to login as well.

– NUI Media, Client Services